700bat Privacy Policy
Your personal information is our highest priority. This policy describes how 700bat collects, uses, and keeps your information secure.
Introduction and Scope
700bat ("we", "our", or "platform") provides a safe and reliable online casino and sports betting experience for players in Bangladesh. When you use 700bat's website, mobile interface, or any related services, you voluntarily share certain information with us. This Privacy Policy ("Policy") fully describes how that information is handled.
This policy applies to all 700bat services, including registration, login, deposits, withdrawals, gameplay, and customer support. By using our services, you are considered to have given your consent to the terms of this policy.
We will notify you of any changes to this policy by updating this page. For significant changes, a notification will be sent to your registered email address.
Section 1 — What Information We Collect
Personal Identity Information
We collect the following information during account creation and verification:
- Full name (in Bengali and English)
- Date of birth (for age verification — minimum 21 years)
- Mobile phone number
- Email address
- National ID card or passport number (for KYC verification)
Financial Information
We collect the following to process transactions and prevent fraud:
- bKash, Nagad, or Rocket mobile banking number
- Deposit and withdrawal history
- Transaction amounts and dates
- Preferred payment method
Technical and Device Information
To improve service quality, we automatically collect:
- IP address and geographic location (country/division level)
- Browser type and version
- Operating system
- Device identifier (Device ID)
- Cookies and session data
- Time of site visit and duration of stay
Gaming Behaviour Information
To ensure responsible gaming and improve our services, we record:
- List of games played and duration
- Bet amounts and results
- Bonus usage history
- Login and logout times
- Preferred gaming limit settings
Section 2 — Purpose of Using Information
700bat uses your collected information only for the following legitimate purposes:
Account Management and Verification
We follow a KYC (Know Your Customer) process to confirm your identity, maintain account security, and prevent unauthorised access. This process involves verifying your identity documents.
Transaction Processing
Financial information is used to smoothly process deposits and withdrawals via bKash, Nagad, and Rocket, and to enforce the minimum deposit policy of ৳100 and withdrawal policy of ৳1,000.
Providing Customer Support
When providing support in Bengali via 24/7 live chat, our support team may view your account information in order to deliver fast and effective solutions.
Fraud and Money Laundering Prevention
We analyse financial and behavioural data to comply with AML (Anti-Money Laundering) policies and to detect unusual transactions. This is essential for the protection of all users on the platform.
Ensuring Responsible Gaming
Gaming behaviour is monitored to identify potentially problematic patterns of play. Where necessary, players may be advised to set limits or take a temporary break.
Improving Service Quality
Analytical data is used to identify and fix technical issues, test new games and features, and make the user experience smoother and more enjoyable.
Section 3 — Cookie Policy
The 700bat website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that ensure the functionality of our site.
Essential Cookies
These cookies are essential for maintaining login sessions and ensuring security. Without them, the core functions of the site will not work. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to understand how you use the site. The data collected is completely anonymous and is used only to improve site performance.
Functional Cookies
These cookies are used to remember your preferred language, betting limits, and other personal settings, making each of your sessions more convenient.
Most modern browsers have cookie control options. However, disabling essential cookies may interfere with your login and transaction experience. Contact our live chat support to learn more about managing cookies.
Section 4 — Sharing Information and Third Parties
700bat does not sell your personal information to any third party or rent it out for commercial purposes. However, certain information may be shared in the following limited circumstances:
Payment Processing Partners
The minimum necessary information required to process transactions via bKash, Nagad, and Rocket is shared with the relevant mobile banking institutions. This information is used solely for processing transactions.
Regulatory and Law Enforcement Authorities
If we are legally required to do so by court order, government directive, or legitimate investigation, we may share information with the relevant authorities. In such cases, we always provide only the minimum necessary information.
Technology Service Providers
We work with trusted technology partners for server hosting, data storage, and game software management. They operate under strict confidentiality agreements and may not use your information for any independent purpose.
Emergency Security Situations
If there is an immediate threat to a player's life or property, or in the investigation of cyberattacks and fraud, we may share necessary information with the relevant authorities.
Section 5 — Data Retention and Security
Security Measures
700bat uses industry-standard technology to protect your information:
- SSL/TLS Encryption: All information transmitted to the site is transferred through encrypted channels.
- Encrypted Storage: Sensitive information stored in the database is kept in an encrypted state.
- Two-Factor Authentication: An additional verification layer is available for logging into your account.
- Regular Security Audits: Systems are regularly tested by third-party security experts.
- Access Controls: Only authorised staff have the right to access the information they need.
Data Retention Period
All information is retained while your account is active. Even after an account is closed or deactivated, certain information may be kept for the following reasons:
- Financial transaction records — for legal requirements
- KYC verification documents — for regulatory compliance
- Dispute resolution records — for the required period
After the required period, information is securely deleted or anonymised.
Section 6 — International Data Transfers
700bat is an international platform, so for technical reasons your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that:
- Transferred information is protected to a standard equal to or higher than this privacy policy.
- Strict data processing agreements are executed with the relevant institutions before data is transferred.
- Your core rights and protections are maintained under all circumstances.
For any questions regarding data transfers, please contact our live chat support.
Section 7 — Your Rights
700bat believes you should have full control over your data. As a user of our platform, you have the following rights:
Viewing and Correcting Information
You have the right to view any personal information stored in your account and to request the correction of inaccurate information. Most information can be updated directly from your profile.
Deleting Information
You may request the deletion of your personal information by closing your account. However, some information may be retained for a specified period due to legal obligations and ongoing dispute resolution requirements.
Data Portability
You may request an export of all your personal information in a readable format. We will provide the information within 30 business days of receiving your request.
How to Exercise Your Rights
To exercise any of the above rights, please contact us. After verifying your identity, we will process your request as quickly as possible.
Section 8 — Protection of Minors
700bat provides services only to those aged 21 or older. We do not knowingly collect any personal information from minors.
- Age is verified at the time of registration and confirmed again during the KYC process.
- If we become aware that a minor has created an account, their account will be closed immediately and any collected information will be securely deleted.
- If a parent or guardian suspects their child is using this site, please contact our support team immediately.
To learn more about responsible gaming and age restrictions, please visit our Responsible Gaming page.
Section 9 — Policy Changes
700bat reserves the right to update this privacy policy at any time. When changes are made, we will:
- Update the "Last Updated" date on this page.
- Send a notification to your registered email for significant changes.
- Notify you of the updated policy when you visit the site.
If you continue using the service after any changes, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.
Section 10 — Contact
Contact Us
If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please contact us. Our team is available around the clock to assist you in Bengali.
Read the related legal pages